Effective Date: June 1, 2025

Servlink LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when interacting with our website (https://www.servlinkllc.com), mobile communications (including SMS), and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, phone number, email address, job title, company name, and property address.

• Service Information: Details related to maintenance requests, work orders, service history, and property-specific issues.

• Communication Preferences: Opt-in consent for text messaging or email notifications.

• Automatically Collected Data: IP address, browser type, device information, and website usage data via cookies or analytics tools.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing building maintenance services and coordinating property needs.

• Communicating updates regarding technician visits, work order status, or maintenance requests.

• Sending service-related messages and reminders via email or SMS.

• Responding to inquiries or customer support requests.

• Improving our website functionality, content, and customer service experience.

• Complying with legal obligations.

3. SMS Consent and Data Use

When you opt in to receive SMS messages from Servlink LLC:

• You agree to receive texts related to service updates, technician scheduling, work order notifications, and other relevant service communications.

• SMS consent and Phone number won't be shared or sold to any third party or affiliates for marketing purposes.

• We do not sell, rent, or share your phone number or SMS consent information with third parties.No mobile opt-in or text message consent will be shared with third parties or affiliates.

• Message frequency may vary depending on your service needs.

• Message and data rates may apply based on your mobile plan.

• You may opt out at any time by texting “STOP.” For help, text “HELP” or visit this Privacy Policy and our Terms of Service.

4. Sharing of Information

We do not share your personal information with third parties except in the following limited situations:

• Service Providers: We may engage trusted third-party providers to help deliver our services (e.g., subcontractors). These providers are contractually obligated to use your data only as necessary and to maintain confidentiality.

• Legal Requirements: If required by law, subpoena, or court order, we may disclose your information to comply with legal obligations.

• Business Transfers: In the unlikely event of a merger, acquisition, or asset sale, your information may be transferred, with notice provided as required by applicable laws.

5. Data Security

We implement industry-standard security measures to protect your personal information. While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Cookies and Tracking

We may use cookies and other tracking technologies to enhance your browsing experience and understand usage patterns. You may disable cookies through your browser settings; however, this may affect your experience on our site.

7. Your Rights and Choices

You may:

• Request access to or correction of your personal data.

• Withdraw SMS or email consent at any time.

• Request that we delete your information (subject to service or legal obligations).

To make a privacy request, contact us at service@servlinkllc.com.

8. Children’s Privacy

Our services are not directed toward individuals under 13. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Servlink LLC
Bluffton, SC
Email: service@servlinkllc.com
Phone: (843) 376-9990